Privacy Policy

Tandem Counseling ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through this website (tandemcounselingatl.com). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

This Privacy Policy applies only to information collected through our website. It does not apply to health information collected as part of the therapeutic relationship once you become a client, which is governed separately by our Notice of Privacy Practices under HIPAA (provided directly to clients).

Information We Collect
We may collect the following types of information when you visit or interact with our website:

Contact information you provide, such as your name, email address, phone number, and any message details you submit through our contact form.
Automatically collected information, such as your IP address, browser type, device type, and how you interact with our site, collected through standard website analytics tools.
Cookies, small data files used to improve site functionality and understand how visitors use our website.

We do not knowingly collect sensitive health information through this website. Please do not submit detailed personal health information through our contact form; general inquiries only.

How We Use Your Information
We use the information we collect to:

Respond to inquiries and contact form submissions
Route inquiries to the appropriate counselor
Improve our website and user experience
Understand general visitor trends through analytics
Comply with applicable laws

We do not sell your personal information.

Cookies and Analytics
Our website may use cookies and similar technologies, including tools provided by our website platform (Wix) and third-party analytics services, to understand how visitors use our site. You can control cookie preferences through your browser settings.

Third-Party Services
Our website is built and hosted on Wix, which may process certain data as part of providing website infrastructure. We may also use third-party tools for email communication or scheduling links. These providers have their own privacy policies governing their handling of data.

Children's Privacy
This website is not directed at children under 13, and we do not knowingly collect personal information from children through this website. Our clinical services for children and adolescents are provided under separate, direct arrangements with parents or guardians, governed by our clinical intake and HIPAA documentation, not this website.

Data Security
We take reasonable measures to protect the information submitted through our website. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Choices
You may contact us at any time to ask what information we have collected about you through this website, or to request that we delete it, to the extent required by applicable law.

Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us
If you have questions about this Privacy Policy, please contact us at:
Tandem Counseling 5180 Roswell Road, Atlanta, GA 30342, chawkins@tandemcounselingatl.com

This Privacy Policy governs use of the Tandem Counseling website only and is not a substitute for the Notice of Privacy Practices provided to clients under HIPAA.